Cloud Support

AWS TECHNICAL SUPPORT & MONITORING

Our Certified AWS Engineers take care of day-to-day IT operations for your cloud environment, partnering with your in-house engineers as an extension of your IT team.

Flexibility

  • Mobile service desk
  • Mobile monitoring service
  • Mobile metering
  • Mobile alert services

Serivcedesk

  • Service request
  • Remote Desktop Support
  • Support via phone, message, and email
  • SW / HW support

continuous

  • Cloud design establishment
  • PoC for Cloud migration
  • Support solution architect
  • Windows, Linux, and Unix management

Monitoring

  • 24/7 Monitoring (Hybrid & Multi-Cloud)
  • Notification service (SMS, email)
  • Log analysis
  • ITIL Support Tool

Support

  • Resource Management
  • Legacy system operation
  • Backup and DR environment operation
  • Technical support

 - DSNetwork